Privacy policy

Only what you type into one of our two forms. The free-score form takes a website address and an email address. The contact form takes your name, your email address, an optional website and your message. Nothing else is asked for, and there is no account to create.

Our servers keep the usual short-lived request records, and we store a one-way fingerprint derived from your network address so the free-score form cannot be submitted hundreds of times. That fingerprint cannot be turned back into your address.

To run the check you asked for and to reply to you. That is the whole purpose. We do not add you to a mailing list, we do not sell or share your details, and we do not run automated sales sequences.

We set no advertising cookies and no tracking cookies. Our analytics is cookieless and counts page views without identifying anyone, which is why this site does not open with a consent dialogue.

Three service providers process data on our behalf: our hosting and database provider, which stores the form submissions; Cloudflare, whose spam check runs on the forms; and our email provider, which delivers the notification and our reply to you. They act on our instructions and for no other purpose.

Free-score requests and contact messages are kept for two years so we can pick up an old conversation, then deleted. Ask us sooner and we will delete yours straight away.

You can ask what we hold about you, ask us to correct it, or ask us to delete it. Write to us through the contact form and a person will handle it, usually within a week.

If this policy changes we will update this page. Signalword is based in South Africa and works with clients worldwide.